AXA Mandiri Travel Insurance Indonesia, Peek at the Review!

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AXA Mandiri Travel Insurance is travel insurance owned by PT Mandiri AXA General Insurance (MAGI). This product is suitable for those of you who want to travel to countries that require travel insurance when you want to apply for a visa.

Some countries that require travel insurance such as Schengen countries, Japan, Cambodia and others like. Without travel insurance you cannot visit these countries.

This travel insurance is provided by AXACoverage All kinds of risks on the road, from covering medical expenses, personal accidents, and flight delays, to lost baggage.

Interested in the product? Check out more information on policies, how to claim, services and benefits from AXA Travel Insurance Indonesia below.

AXA Mandiri Travel Insurance Policy Options

AXA Mandiri Travel Insurance offers two types of travel insurance protection, namely international travel covering Schengen, non-Schengen countries and ASEAN Plus and domestic travel covering major cities in Indonesia.

AXA travel insurance policy can be used in Rs and US dollars, the minimum premium offered starts from IDR 36,000 for domestic and IDR 71,000 for international.

AXA Mandiri Travel Insurance is a type of annual travel insurance because the coverage period is only valid for a trip or for a year. Check the details for each type of protection below:

1. Mandiri Travel International Insurance

AXA Mandiri Travel Insurance provides protection during trips from Indonesia abroad. There are several countries that are not included in the scope of the excluded protection, namely Crimea / Sevastopol, Cuba, Iran, North Korea, Syria and Venezuela.

For AXA travel insurance, Schengen covers European countries such as France, Germany and the Netherlands, which requires you to submit a Schengen visa in advance to be able to visit.

Benefits of full coverage of AXA International Travel Insurance include:

benefit the details
Compensation for death and permanent disability as a result of an accident Up to IDR 2.6 billion
Medical expenses resulting from accidents Up to IDR 2.6 billion
Medical expenses due to illness during the flight IDR 16.25 million
Cost of repatriation of corpses and medical repatriation Fits the bill
Personal legal liability costs Up to 1.95 crore
travel delay 1.3-6.5 Million Indonesian Rupiah
Trip cancellation (outside the insured’s authority) Maximum IDR 65 million
Travel limit Up to IDR 65 million
flight hijacking Maximum IDR 13 Million
Replacement of lost/damaged baggage and personal belongings Up to IDR 6.5 million
Schengen coverage area Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia Spain, Sweden and Switzerland.
Non-Schengen coverage area Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Croatia, Cyprus, Georgia, Ireland, Kosovo, North Macedonia, Moldova, Monaco, Montenegro, Romania, Russia, San Marino, Serbia, Turkey, Ukraine, United Kingdom and Vatican cities .
ASEAN Plus coverage area Brunei Darussalam, Cambodia, Malaysia, Myanmar, Philippines, Singapore, Vietnam, Thailand, Laos, Hong Kong, China, Japan and South Korea.

2. Independent Domestic Travel Insurance

Police AXA perjalanan travel insurance This provides protection while traveling within the territory of Indonesia, especially in major cities such as Yogyakarta, Bali, Surabaya and Medan.

AXA Indonesia domestic travel insurance policies actually have coverage benefits somewhat similar to international insurance policies, but differ in the nominal coverage. Check the details below:

benefit the details
Compensation for death and permanent disability as a result of an accident Up to IDR 200 million
Medical expenses resulting from accidents Up to IDR 100 Million
Medical expenses due to illness during the flight 500 thousand Indonesian rupiah
Cost of repatriation of corpses and medical repatriation Up to IDR 250 million
Personal legal liability costs Up to IDR 100 Million
travel delay 6.5 million Indonesian rupiah
Trip cancellation (outside the insured’s authority) Maximum IDR 2.5 Million
Travel limit Up to 2.5 million Indonesian rupiah
flight hijacking Maximum IDR 6 million
Replacement of lost/damaged baggage and personal belongings Up to IDR 3 million
Baggage delay over 8 hours Up to IDR 3 million

How to claim travel insurance from AXA Mandiri

How to claim AXA Mandiri Travel Insurance can be done in just three easy steps, follow these steps to submit a claim:

1. Complete the form

Before submitting a claim, first ensure that you download and fill out the claim submission form according to the following information: Types of insurance claims Presenter.

You can download the form through AXA Mandiri official website, then print and fill it out in detail and correctly. Make sure that there is no incorrect information on the form, as incorrect information can lead to a claim being rejected.

2. Include originals and copies

After filling out the form, complete and include original documents, such as original medication prescriptions, invoices/receipts, and medical records (originals/photocopies) issued by the treating physician.

And do not forget to attach other supporting documents depending on the type of insurance chosen. To know the required documents, you can check Insurance policy.

3. Submit a claim

Ensure that all documents are complete and that the data is filled out correctly and completely. Submit your AXA Mandiri Travel Insurance claim to:

  • Customer Service Center (CCC)Currently, it is still available in Jakarta, Surabaya, Semarang, Bandung, Medan and Palembang only.
  • E-mail From [email protected]

AXA Mandiri Travel Insurance Premiums

travel insurance products AXA Mandiri It has an excellent and very affordable price, starting at just IDR 71 thousand for international travel.

However, it should be noted that the premium price for each customer may be different. Because this price is also affected by many other factors.

For example, how many dependents are covered and the destination of departure. The more people covered, of course, the premium price will also increase.

Advantages and disadvantages of travel insurance from AXA Mandiri

As a travel insurance product, AXA Mandiri Insurance It has various advantages and disadvantages. Here is a comparison of the advantages and disadvantages.

advantage Shortcomings
Comprehensive coverage benefits No prompts by method cashless
Claims can be submitted digitally
Excellent affordable price

Is there travel insurance from AXA Mandiri for Covid-19?

Some people may be looking for travel insurance that can also provide protection benefits for Covid-19 cases. Usually, Covid-19 benefits are provided in the form of additional benefits or racer insurance.

Unfortunately, AXA Mandiri does not currently offer travel insurance racer To protect against Covid-19 while traveling.

AXA Mandiri Travel Insurance Call Center

For those of you who would like more information or services related to travel insurance from AXA Mandiri, you can contact AXA Mandiri CS.

AXA Mandiri Asuransi CS can help you provide clearer information about insurance products, check AXA Mandiri policy numbers, how to claim, etc.

All you have to do is call AXA Mandiri Insurance’s phone number or go directly to the company’s head office. More information as follows:

  • AXA Mandiri Call Center: 021 3005 8788 (Mon-Fri 08.00 – 17.00 WIB)
  • AXA Mandiri Travel Head Office Address: Jalan Prof. Dr. enough satrio. 18, Kuningan City, Jakarta 12940
  • AXA Mandiri Insurance Phone Number: 021 3005 8788
  • Fax: 021 30057800
  • Website:
  • E-mail: [email protected]
  • Facebook:
  • Twitter:

How to check AXA Mandiri number

Knowing your AXA Mandiri policy number is very important if you wish to make a claim. Sometimes many customers actually forget their AXA Mandiri number because it is too long and hard to memorize.

What is the EXA Mandiri number? The document number is the customer’s identity and serves as a condition for filing a claim or customer service. You can get your AXA Mandiri policy number when you officially become an AXA Mandiri travel insurance customer.

for the road Check AXA Mandiri’s PolicyYou can do this by calling the AXA Mandiri’s phone number or it can be accessed through the Emma app, a digital assistant from AXA Mandiri.

Questions about AXA Mandiri Travel Insurance

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